The Amenities of Home

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The Amenities of Home

Our residents have ranged in age from 60 to 101 and have been in varying stages of their illness. Despite their differences, our goal is to give them all one important thing in common and that is a pleasant, comfortable and safe home with nurturing and attentive care.

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Daily Life for Residents

We believe passionately that programming is any moment you improve the quality of a resident’s day, and that is the motto of all our therapeutic therapy agendas.
Knowing each day has 24 hours, we believe that our staff can really enhance a resident’s day by making their time as meaningful as possible.
Programs are delivered by our Resident Care Workers who have already built a therapeutic relationship with the residents.
We introduce therapy into every aspect of our interaction with the patients, from getting them up in the morning, helping with their showers, mealtime etc.
We have learned from years of experience and research that when our staff creates meaningful, person-centred experiences with our residents, the residents are happier, sleep better, and are less likely to wander and get agitated.
What does this mean in specific terms?
It means there are planned activities with each home having a programming calendar. One of our front-line Resident Care Workers does research and uses her experiences with residents to prepare the monthly calendars. Our philosophy also allows for spontaneous activities such as reading, walks, car drives or movies.
It means when we communicate with residents, the appropriate tone and volume of voice is used. It means that when residents are eating there is soothing music in the background and limited noises from pots and pans.
It means our residents are encouraged to maintain normal daily living activities as much as possible, such as setting the table, clearing the table, folding the laundry, etc.
We have raised garden planters on all properties for residents to plant, water, weed and pick vegetables with staff assistance, as needed.
We have a company car that sits on the lot for resident appointments with RNS and for residents’ drives in the country with staff.
We have a monthly program where all staff pick from a group of activities researched by our Activity Coordinator to find one that suits the needs of residents in their home. The activity may be a craft, exercise, reminiscing, games, fun food preparation, etc.
We strive to employ staff who understand and engage in our unique philosophy of care.

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My Mom was diagnosed with dementia in 2011 and we had to locate a nursing home that could meet our Mom’s and family’s needs. We were living 1,400 kilometres away and we had some big concerns.

We did a considerable amount of research on how to pick a nursing home, visited many and then I asked a family friend who is a pharmacist what he would do. He told us about a place called ProTem Health Services. So we scheduled a visit.

ProTem has an amazing concept for caring for residents who have dementia and Alzheimer’s. You walk in the home and are greeted by a happy and engaging staff. The house is bright and clean. The kitchen is the centre of activities that looks onto a beautiful patio. Residents are taken outside for walks and activities frequently. In the summertime they have garden parties with engaging activities and games (and delicious snacks too). Residents are encouraged to engage in activities (and there are many) that interest them.

Living so far away, we really never know exactly when we would get to visit Mom at ProTem. More often that not we would arrive unannounced. She and the other residents always looked lovely.

The residents would be engaged in various activities. There was always conversation and laughter in this home environment.

I would call often and speak with the staff and they would tell me how my mom was and what she was up to. ProTem gave us the security knowing that my mother was in a safe environment and well cared for in the final phase of her life.

We would like to thank Chris and Paulette Wallace and the Ladies at 61 Gorge who showed great compassion and dignity to all their residents.”

Shirley-Anne Miller, Downingtown, PA

My father did not require any emergency visits to the hospital in his three years with ProTem. In the long-term care facilities he resided in prior to yours, when his dementia was not as advanced, he went many times.

John Gillis, Moncton, NB